FAQs
Do You Ship Internationally?
At the moment, we only offer shipping within Ghana. We are working to expand our shipping options in the future.
How Long Will It Take To Get My Package?
Delivery is between 24-48 hours for available products. Personalized orders may take up to 7 days to deliver. Contact us to know the status of your delivery if it is delaying.
Are your products assembled upon delivery?
Yes our dispatch help with assembling of product upon delivery.
What Payment Methods Are Accepted?
We accept various payment methods, including credit/debit cards and Mobile Money secure payment options. At checkout, you can select your preferred payment method.
Is Buying On-Line Safe?
Yes, it's safe to order online with East-side Furniture. We use secure encryption technology to protect your personal information during the checkout process.
How do I place an Order?
To place an order, simply browse our website, add desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information.
How Can I Cancel Or Change My Order?
Once an order is placed, modifications or cancellations may not be possible. Contact our customer support immediately for assistance.
Do I need an account to place an order?
To place an order, simply browse our website, add desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information.
How Do I Track My Order?
Once your order is shipped, you will receive a tracking number via email. Use this number to track the status of your shipment.
How Can I Return a Product?
Please refer to our Return Policy for detailed information on returns, exchanges, and refund procedures.